Last Updated: September 2026

Welcome to PIYAMO. These Terms & Conditions govern your use of the PIYAMO website and the purchase of products offered through our platform. By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms & Conditions.

1. About PIYAMO

PIYAMO is an online fashion jewelry and accessories brand offering products for personal use and gifting purposes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information provided by you is accurate, complete, and up to date.
  • You are legally capable of entering into binding contracts under applicable laws.

3. Products & Product Information

  • We strive to display product images, descriptions, and specifications as accurately as possible.
  • Actual colors may vary slightly due to screen settings and photography.
  • Minor variations in size, finish, or design may occur.
  • Product availability is subject to stock status.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices include applicable taxes unless stated otherwise.
  • Payments are securely processed through authorized payment gateways.
  • PIYAMO does not store customers’ debit card, credit card, banking, or payment credentials.
  • We reserve the right to modify pricing without prior notice.

5. Order Acceptance

  • All orders placed through the website are subject to acceptance.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion.
  • Orders may be cancelled due to stock unavailability, pricing errors, payment verification issues, or suspected fraudulent activity.
  • In case of cancellation after payment, the eligible refund amount will be processed to the original payment method.

6. Shipping & Delivery

  • Orders are shipped across eligible serviceable locations in India.
  • Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.
  • PIYAMO shall not be liable for delays caused by incorrect addresses or circumstances beyond our control.

7. Cancellation, Returns & Refunds

  • Cancellation requests may be accepted before an order is dispatched.
  • Return and refund eligibility shall be governed by the PIYAMO Refund Policy available on the website.
  • Returned products must be unused, undamaged, and accompanied by original packaging.
  • Refunds, if approved, will be processed to the original payment method within the applicable processing period.

8. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Images
  • Graphics
  • Text content
  • Website layout

are the exclusive property of PIYAMO and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from PIYAMO.

9. User Conduct

Users shall not:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Upload malicious software or harmful code.
  • Interfere with website operations or security.

Violation of these terms may result in suspension or termination of access.

10. Limitation of Liability

To the maximum extent permitted by law, PIYAMO shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of the website
  • Purchase or use of products
  • Delayed deliveries
  • Technical interruptions
  • Third-party service failures

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Customer information is collected, stored, and processed in accordance with our Privacy Policy available on the website.

12. Third-Party Services

The website may contain links or integrations with third-party platforms, payment gateways, courier services, or social media services.

PIYAMO shall not be responsible for the content, policies, or practices of such third parties.

13. Force Majeure

PIYAMO shall not be held responsible for failure or delay in performance resulting from events beyond reasonable control, including natural disasters, strikes, government restrictions, internet outages, pandemics, or transportation disruptions.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

15. Changes to Terms

PIYAMO reserves the right to modify, update, or replace these Terms & Conditions at any time. Updated versions shall be effective immediately upon publication on the website.

16. Contact Information

For questions, complaints, or support regarding these Terms & Conditions, customers may contact:

PIYAMO

Email: contact@piyamo.com

Website: www.piyamo.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST